Returns: We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. For hygiene and safety reasons, opened or sprayed perfumes cannot be returned or exchanged.

To start a return, you can contact us at nobabia.ns@gmail.com or call us at 01533857898. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that the customer is responsible for return shipping costs.

Refunds: We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be refunded through your original payment method (or via bKash/Nagad/Rocket) within 3-5 business days.